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October 6, 2026
Getting Quality Work Done at Scale · Article 6 of 10Without Feedback, We're Just GuessingHow fast you find out about a problem can matter more than how big it is. A crisis forces you to build the feedback loops you probably needed all along, so keep the good ones once it's over. Ask one specific question on a regular schedule, post the answers where the team can see them, and close the loop every time. Feedback and trust build each other, and without feedback, we're just guessing.Read the post02Current series
Getting Quality Work Done at Scale
6 of 10 published · plus an interlude
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- Int.
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Articles 7 to 10 to come. Each one lands here, and in the newsletter, when it's out.
03Field notes
16 posts · 2012 to 2025Standalone pieces, any topic
Anything outside a series lands here, newest first: startups, travel, AI, family, whatever is on my mind.
2016